Get Expert ToastWP Support
Whether you need help setting up ToastWP, configuring menu synchronization, troubleshooting an issue, or have questions about your subscription, our team is ready to assist.
- Official Toast Partner APIs
- Response within 1 business day
- Trusted by restaurant owners
Product Support
Get help with setup, menu syncing, templates, and general ToastWP configuration.
For faster help, please include your Toast Restaurant ID and screenshots.
Browse Documentation
Step-by-step guides for setup, menu sync, templates, and advanced features.
Free documentation for all ToastWP users.
Report a Bug or Issue
Found something not working as expected? Let us know so we can fix it.
Check GitHub for known issues
Before You Contact Support
- Have you reviewed the documentation guides?
- Have you confirmed your Toast API credentials are active?
- Have you tried re-syncing your menu in settings?
Send Us a Message
Fill out the form below and our team will get back to you as soon as possible.
We typically respond within 1 business day.
Critical Issue?
For issues affecting live menu sync on your website, please start your subject line with "[URGENT]" for priority routing.
Common Questions
Everything you need to know about support and response times.
How long does support take to respond?
We aim to respond to all support inquiries within 24 hours (Monday–Friday). Response times may vary depending on request volume.
Do you provide setup assistance?
Yes. We provide detailed documentation and email support to help you set up, configure, and sync your ToastWP plugin.
Is support available for free users?
Yes. Support is available to all ToastWP users. You can also access our documentation for step-by-step setup and troubleshooting guides.
Can I customize the menu templates?
Yes. ToastWP includes customizable templates that let you match your restaurant’s branding with flexible layout and styling options.
Support Scope
To ensure the best support experience, please review what’s covered.
We Can Help With
- Toast POS connection & sync issues
- Menu template display problems
- Toast API connection & configuration
- Plugin bug reports & errors
Support Beyond Standard Coverage
- Custom WordPress theme development
- Conflicts with other third-party plugins
- Toast POS account/billing issues
- General server/hosting configuration
Looking to Get Started?
Install ToastWP for free and start syncing your Toast POS menu with WordPress.
